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Knowledge Strategy Consulting
Several factors are influencing the way in which knowledge is generated, managed, shared and applied in organizations. These factors include, among others:
- Shifting customer relationships - from direct delivery of product to operating in partnership with customers and/or suppliers
- The increasing need for explicit knowledge (documented in papers, manuals and other forms) to be relevant, timely and accessible for decision-making; organizations and individuals have to successfully contend with the outcomes of the information age - explosion in the volume of information and the speed of its dissemination.
- Attrition in corporate memory, initially triggered by downsizing but continuing as a result of organizational restructuring (e.g. outsourcing) and the demographics of the workforce
- The importance of making effective use of the vast expertise and experience (tacit knowledge) that the organization has accumulated
- Increasing accountability and stakeholder expectations for transparency of decisions, accompanied by an increasing reliance upon partners and stakeholders for knowledge creation and sharing.
A Knowledge Management Strategy based on the network model (flows of information as opposed to stocks) would set the foundation for a strategic and systematic approach in the development and implementation of appropriate knowledge management initiatives. Such a strategy would address:
- Your organization's business needs and objectives;
- Assessment of your organization's knowledge management practices;
- Barriers to the adoption of sound knowledge management practices within the organization
- Articulation of a knowledge management vision for your organization
- Identification of appropriate knowledge management initiatives, with estimated costs, benefits and implementation requirements
- Preparing of information packages to support the communication and implementation activities
Download Supporting Brochures
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